When business relies on Apple devices for its everyday tasks, the responce time and quality of support are crucia0l. This is why we came up with IBS Premium Care – enterprise service that can guarantee fast, reliable and personalized technical support, tailored to the needs of the modern company.
- Choose a Service Level based on your company’s needs
- Available On-Site, Remote and Carry-in service
- Additional services – diagnostics, training, preventive maintenance
- SameDay or NextBusinessDay responce, depending on the selected plan
- On-site visits by experienced Apple-certified technicians
- Minimal downtime and quick workflow recovery
- Guaranteed device repair or replacement by the end of next busoness day
- Spare devices available when needed
- Status tracking and transparent communication through our service portal
