Privacy and Cookie Policy
Last updated: April 1, 2025
This Privacy and Cookie Policy explains what personal data we collect through the website ibs.bg, how we process, store, and protect it, and what cookies we use. The policy complies with the General Data Protection Regulation (GDPR) and applicable Bulgarian legislation.
Data Controller
The controller of your personal data is:
IBS Bulgaria
4 Pimen Zografski Street, Sofia 1172, Bulgaria
Phone: +359 2 9615455
What Personal Data We Collect
We collect personal data voluntarily provided by users through contact forms, job applications, or other interactions on our website. This may include:
Full name
Email address
Phone number
Professional experience and CV (for job applicants)
Message content
Any other information voluntarily submitted
We also use cookies and tracking technologies that collect technical and behavioural data related to website usage.
Purpose of Processing
Your personal data is used for the following purposes:
Responding to inquiries and providing requested information
Managing job applications and recruitment processes
Improving our services and website functionality
Statistical and marketing analysis (with consent)
Ensuring the security and operation of the website
Legal Basis
We process your data based on:
Your explicit consent
The necessity to perform or enter into a contract
Our legitimate interests, such as improving our services and protecting the website
Data Retention
We will retain your registration information for as long as your account is active or as needed to provide you with services. If you wish to request that we no longer use your registration information to provide you with services, please feel free to contact us at helpdesk@ibs.bg. We will keep and use your registration information as necessary to comply with our legal obligations, resolve disputes, and ensure safety.
Your Rights
Under GDPR, you have the right to:
Request access to your personal data
Request correction or deletion of data
Restrict or object to data processing
Withdraw your consent at any time
Complain with the Bulgarian Data Protection Commission – www.cpdp.bg
Cookies
Our website uses cookies to function correctly and to improve your experience. We use:
Essential cookies – required for the basic operation of the website
Functional cookies – store your preferences
Analytics cookies – help us understand how the site is used (e.g., Google Analytics)
You can manage your cookie preferences when visiting the site for the first time or later via your browser settings.
Data Security
We apply appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, or misuse.
Changes to the Policy
This policy may be updated periodically. Any changes will be published on this page along with the updated date.